Open questions?
FAQ July 6th, 2010We try, the items as possible on the same day,
no later than the next day set on eBay. At very high
Article receipt but it may be a delay. After setting
It usually takes some time, until the item in the listing on eBay
appears.
Why I got my money yet?
If your item was auctioned off successfully, then we must click on the
Receipt of the buyer to wait. This usually takes three days to one
Week, Depending on the reaction time of the buyer. If we the sale proceeds
will have, we will immediately transfer your money.
Why has my article so few bids / such a low price?
When the end of the auction a few days away, usually have only
few prospects offered. Most of the bids go to the last
Hours or even minutes before the auction end, a.
Why is my item described as bad?
The description of the article is based on the information, we in
reasonable time to get to an article. If you give us many
Information or description marched with, we have a good
Base. If we are to the article simply information on the Internet
can find, We will also use this. But if we have nothing
have other than the article itself and its dimensions, then we have only
these data and pictures for the auction.
Why is my item sells so cheap?
eBay hosted an auction. This may include a good price for the seller
and “good” Prices are for the buyer scoring, dh. an article can
be auctioned for a little money, if the potential
Group of buyers is small or not as the article is a strong interest
awakens. Can you tell us when submitting an article, either it is
X amount equal to or I do not sell. Then we set the product to
an appropriate minimum bid.
Why is my item not sold?
The large selection of items on eBay gives buyers a large
Selection. Not completely new, or otherwise unattractive deals
it can also be found once disregarded. Either is the most
Article itself or on a high minimum bid. Some things for sale
also seasonal better or worse
Why do I get a lot less, has cost more than my item on eBay?
Because we require a service provider a fee for our work. And because
eBay slowed money for his services. We expect this fee from
scoring proceeds from, so you have no money by bringing us.
FAQ for Buyers:
Can I use the product for € xx (before / after the auction) Buy?
No. We sell the item on eBay and adhere strictly to the
Specifications from eBay. If they have the item to the specified price
want, then you simply have to.
The packing / shipping is too expensive, may I have cheaper?
Our rule: Shipping and handling is paid by the buyer. This means, is
not only costs the postage, but also the packaging. And there is
not for nothing, but is purchased by us. We are at a
Located very professional packaging, because we want to, of the
Articles sent to you depends entirely unaffected and
satisfied. Then you will buy with us again.
We try always, good prices for packaging materials and
to reach the dispatch and to pass on to you.
Can you send the item immediately, I pay immediately!
Basically we send or give the items only after receiving the money
out. Because the items do not belong to us, but the seller and for
that we manage trust his goods or. be. The seller
us his article, and you give us the money for it. Only when both at
us, both sides and supplied in accordance with the transaction is
instead of.
Can I pick up the item and pay directly?
You can of course pick up the items auctioned in the store,
where it is stored. You can pay it there, if the price 10
Euro is. More expensive items, you first have to pay by bank transfer.
Please ask before, pick up in the branch at which the item is.
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